On The Job Training You Can't Afford Not To!

by Carolyn B. Thompson

Carolyn B. Thompson
Training Systems, Inc.
221 Vermont Road
Frankfort, IL 60423

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On The Job Training You Can't Afford Not To!
by: Carolyn B. Thompson & Harry D'Ercole

Think you can't afford to provide training for your employees? You can't afford not to
you're losing money every minute you wait to improve their skills!

- Meets your mission
- Provides consistency for your products and services
- Provides new employees with the skills to succeed
- Makes them more confident because they want to do a good job
- Promotes safety on the job
- Allows a person to contribute to and feel part of the team sooner
- Affordable training is an investment

Often smaller companies say they can't afford training or... they don't have time to train. In
reality, you can't afford not to train!

Training programs do not have to be expensive to be good.
- Create your own in-house training videos with a camcorder.
- Use your office computer to assist in the production of manuals and training tools.

When developing training programs, some of the steps you need to take are:
1. Analyze each job to determine the best way to train.
2. Develop a good outline of the process.
3 .Create visual tools that would assist the learner while on the job.
4. Determine an inexpensive way to test the effectiveness of the training.

Training must be continuous to be effective.

People need training from the time they join your company until they leave. Training always
enhances their skills...and that helps you continue to meet YOUR mission.

When to train?
- all new employees
- if you notice a weakness within a current employee
- to provide an advancement.
- any time there is a new product or service within your company

How do you train?
People learn in many different ways. For this reason, it's best to use a combination of training
systems and tools, such as:
- Video
- Instructor led
- On The Job Training with Managers and Key Employees
- Hands on activities

Employees should be required to demonstrate competencies after completing a training
program. You can evaluate training performance by the use of simple tools, like a written or
verbal test.

Training is a must! When done well it provides organizations with productive, safe,
confident workers. It improves profits by increasing customers, reducing injuries, reducing
errors, reducing employee turnover - in short, your company can make a lot of money with
well trained employees!

Carolyn B. Thompson is the President of Training Systems, Inc., a customized training and HR
consulting company that helps small and medium sized organizations enhance their ability to recruit,
inspire and retain quality employees and improve performance through training. Training Systems, Inc.
also provides training design and delivery services to training companies and the training departments of
large companies, and professional and trade associations. Carolyn B. Thompson is an experienced
trainer and consultant knowledgeable in the challenging area of employee recruitment, inspiration and
retention. She is an exciting, inspirational trainer who leads people to learn. She has written articles for
prominent magazines, has been interviewed for Chicago's TV Channel 26, the "You're Hired" radio show,
Safety & Health, Small Business Computing, Business Week, Working Woman, Redbook and Inc.
magazines, been the subject of articles in the Daily Southtown, Will County Business Journal, and
Star newspapers, as well as written chapters in several books. In addition, Carolyn produced a two-tape
audio cassette set entitled "Straight Talk for Employers", and the worksheet, Ten Steps to
Determining the Return on Your Training Investment. She's written and published a book entitled
"Creating Highly Interactive Training Quickly and Effectively", is currently writing a book about on-
the-job training, and co-authoring another book about using biblical principles to manage employees.

Harry D'Ercole is the Owner of Enricos, a full service Italian restaurant with two locations.

Copyright Training Systems, Inc. 2000

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