About Our President

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Carolyn B. ThompsonCarolyn B. Thompson is the President of TRAINING SYSTEMS, INC., responsible for marketing, new client development, and helping organizations of all sizes determine ways they can best recruit, inspire, train and retain quality employees, and improve performance. Carolyn is an experienced facilitator and consultant knowledgeable in the challenging area of employee recruitment, inspiration and retention as well as disability awareness. Her specialties include: innovative recruitment planning, interviewing and selection, implementing Human Resource Information Systems, designing new employee orientation programs, training design & facilitation, inspiring employees to excellence, developing self-directed teams, performance appraisal systems, work & faith, managing conflict, "positivity", creativity, working smart, stress management, leadership and effective communication.

Carolyn's training facilitation and design styles are highly interactive and include many hands-on methods and materials designed for adult learning that goes beyond the training session. She has facilitated training throughout the country for trade/professional associations, small, medium, and large companies, both for profit and non-profit and university graduate and continuing education programs. Over the past twenty years she has helped thousands of people learn—from students to entry level staff to managers at all levels.

In addition to training and consulting, she's written articles on employee recruitment, inspiration & retention, interactive design, and dynamic facilitation skills for Association Management, Family Business, Successful Meetings, Christian Management, and many others. She authored a chapter on customers with disabilities in the book, Americans With Disabilities Act: Access and Accommodations, has been the subject of articles in US News & World Report, The Chicago Tribune, Daily Southtown, Star, Herald News, Working Woman, Redbook, Business Week, Home Office Computing, and has been quoted in Inc. magazine and the book by Connie Glaser and Barbara Smalley, Swim With The Dolphins: How Women Can Succeed in Corporate America on Their Own Terms. 

Carolyn has produced a two-tape audio tape set based on her radio show, Straight Talk for Employers; the worksheet, Ten Steps to Determining the Return on Your Training Investment; written the books, The Leadership Genius of George W Bush and Interviewing Techniques for Managers & published the book, Creating Highly Interactive Training Quickly & Effectively. She’s currently writing Managing Employees Using The BIBLE As Your Guide (a how-to manual based on Biblical principles of every imaginable people management task).

An experienced manager, Carolyn held the position of Director, Personnel Resources for the Chicago JVS. There she helped managers in hiring, training, and inspiring staff to provide the quality services necessary to meet the needs of the community. Prior to JVS, she was the Director of Job Placement Services with CARC where she and 20 staff assisted companies hire, train, and manage employees with disabilities. Carolyn also has held numerous leadership positions in the National Rehabilitation Association, National Association of Service Providers in Private Rehabilitation, and is a member of many associations including: the Society for Human Resource Management; the American Society of Association Executives; the International Association for Performance Improvement; she is on the board of the Three Rivers Education Partnership; she is a member of Rotary, the Christian Management Association and local Chambers of Commerce. Carolyn is active at Grace Episcopal Church.