A FREE eZINE FROM TRAINING SYSTEMS, INC.

RECRUIT, INSPIRE & RETAIN January, 2001

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COOL INFO CONTAINED IN THIS ISSUE: Computer Assisted Interview Saves Nike Tons of Time * Who’s Wearing Fun Meters? * The Real Meaning of Phrases in Want Ads * Inspire Employees to Excellence Day is February 1 * Your Company’s Good - Want to Make it Better? * Cool Calls * How Training Systems Works With Organizations to Help Them Achieve Performance * Train So They’ll Learn * Keep Your Training Investment from Walking Out The Door * Places to Go, Things to Do /////////////////////////////////////

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WWW.TRAININGSYS.COM OPEN HOUSE! Everyday is an Open House at our Web site. Get immediate access to great recruiting, inspiring, training & retaining tips, ideas & resources where you can: * Download articles for your newsletter! * Take a fun test each month to improve your skills! * Purchase resources to help you be the best! * Get new tips each month on Recruiting, Inspiring, Training, & Retaining great employees! * Click on links to great managing and training resources! * Purchase our famous inspirational quote posters! * Get answers to your employee recruiting, inspiring, retaining, & training questions from our experts!

Put the TRAINING SYSTEMS, INC. Web site on your Windows taskbar! Right click a blank area of your taskbar and select Toolbars/New Toolbar from the drop down menu. In the new Toolbar box, enter http://www.trainingsys.com. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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COOL RECRUITING TIPS

Computer Assisted Interview Saves Nike Tons of Time

Not only does it save time, but their target market for applicants is attracted to the fast paced computer interview! 1st Applicant participates in a phone screening. 2nd The computer assisted interview includes an energetic two minute video about Nike and a role play with co-workers, customers, and bosses. 3rd In person interview with their manager to discuss what they learned in the two steps above.

The computer also handles all correspondence with the applicant!

If you’re seeking people who’d be attracted to the above assessment method AND you’re in need of saving significant time in the process - computer-assisted interviewing’s for you!

Thanks to www.workindex.com for this info.

Get more tips on recruiting great employees at http://www.trainingsys.com and then click on RECRUIT TIPS. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

WHO’S WEARING FUN METERS?

*VERITAS software engineer saw his boss wearing one and called to get one for himself!

*Allstate TechCor training designer said he sees them on flight attendants - especially United Airlines.

You, your employees, and your customers could be having FUN wearing Fun Meters - send e-mail to TSI@trainingsys.com and we’ll send you ordering information. Also see a photo of a Fun Meter on our Web site http://www.trainingsys.com. **********************************

Have a recruitment, inspiration, training, or retention idea or question? Send e-mail to rir@trainingsys.com and we’ll post your idea or question (and the answer) in Answers & Ideas on Recruiting, Inspiring, Training, & Retaining Great Employees at http://www.trainingsys.com

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! QUOTES FROM OUR POSTERS!

The Real Meaning of Phrases In Want Ads:

"JOIN OUR FAST-PACED COMPANY" = "We have no time to help you learn your job"

"MUST BE DEADLINE ORIENTED" = "You’ll be six months behind schedule on your first day"

"SOME OVERTIME REQUIRED" = "Some time each night and some time each weekend"

"SEEKING CANDIDATES WITH A WIDE VARIETY OF EXPERIENCE" = "You’ll need it to replace three people who just left"

"PROBLEM-SOLVING SKILLS A MUST" = "You’re walking into a company in perpetual chaos"

BUY PACKS of inspirational posters at http://www2.mailordercentral.com/trainerswarehouse/, do a Product Search for POSTERS, then look for Training Room Posters (30/pack). !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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IDEAS TO INSPIRE

What Will You Be Doing on February 1, 2001? It’s Inspire Employees to Excellence Day!

Plan something SPECIFIC for one or all below so your staff are SO inspired they’ll do great work!

Keeping Quality Employees is Like Keeping Customers - treat your employees as well as you treat your customers.

Bond Your Employees to Your Organization - make new employees feel welcome and comfortable, by implementing new employee orientation and training so they know what’s expected and can do the job successfully.

Let Your Employees Know that the Organization’s Success is THEIR Success - start an award program for, "Best Money-Saving Idea of the Month", "Most Creative Use of Time", etc. Use whatever types of award, serious or silly, that work in your organization.

Know Your Employees By Name - greet your employees by first name; learn something about them, remember it and use it in a later conversation; these techniques work in sales - SELL your employees on your company!

Make Sure Your Staff are Properly Trained for Their Job - Even on a "tight" budget, ongoing staff development and training will make you money!

Tell us what you do on February 1, 2001, and we’ll print it in an upcoming issue of Recruit, Inspire & Retain.

Get more tips on inspiring your employees at http://www.trainingsys.com and click on INSPIRE tips. ++++++++++++++++++++++++++++

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IS THE BIBLE FOR MANAGING PEOPLE? If you missed responding in a previous issue and want to be part of the upcoming book on managing staff using the Bible as your guide give us your ideas at http://trainingsys.com/booksurvey.htm **************************

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YOUR COMPANY’S GOOD - WANT TO MAKE IT BETTER? Resources to Help You Recruit, Inspire & Retain Employees

Crisp Online Learning Easy, flexible access to training anytime, anywhere on the Web. Competency-based, interactive sessions that take 1-2 hours to learn, each with printable job aids. Training management and tracking system assesses learner progress. Email to: TSI@trainingsys.com for a list of topics and a FREE Time Management demo.

Instaframe for Smoother Overhead Presentations Just drop unmounted transparencies into the thermal formed plastic frame with a clear tempered glass window. 800-383-9210.

Creative Training Techniques Interactive Planning & Goal Setting Game Helps individuals see how their plans fit with those of your organization. This allows them to help achieve your organization’s goals and theirs! Perfect for association Boards, not-for-profit Boards & staff, church governing councils, etc. Here’s what one company says, "Our meetings are always fun, and this year it was something even more!" Call TRAINING SYSTEMS, INC. at 800-469-3560 to have an experienced facilitator "play games" with you to set goals and make plans for success!

Creating Highly Interactive Training Quickly & Effectively, by Carolyn B. Thompson A great new book that gives you the step-by-step process for putting together group and self-study training with all the methods you need! Full of examples illustrating how each piece should look, and photos of actual training. Call 800-469-3560 or visit http://www.trainingsys.com to order.

Go to http://www.trainingsys.com, TRAINING SYSTEMS LINKS for links to hundreds of great tools! %%%%%%%%%%%%%%%%%%%%%%%%%

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COOL CALLS

Two users of "Creating Highly Interactive Training Quickly & Effectively" called and told us how impressed they were with the innovativeness, thoroughness, and ease of use of the book to help them create learning! They both even used the word, "cool"! }}}}}}}}}}}}}}}}}}}}}}}

NEED SPECIFIC INFORMATION FROM A PAST ISSUE? You can CHECK ARCHIVES by keyword at our Web site, http://www.trainingsys.com/rir/search.html

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HOW TRAINING Systems Works with Organizations to Help Them Achieve Performance.

Win a free book! Find the screen on our Website, http://www.trainingsys.com that lists the 4 steps of "How We Work With You". Paste the steps into an e-mail and email to: TSI@trainingsys.com. >>>>>>>>>>>>>>>>>>>>>>>>>>>

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TRAIN SO THEY’LL LEARN

Get copyright permission for EVERYTHING you copy directly or use the ideas from for handouts, workbooks, overheads, screen shows, self-study manuals, Web-based training screens, etc. It’s easy - go to http://www.copyright.com (Thanks Jane Galloway Seiling!)

A good set of job aids, and the learners’ ability to use them, can shorten learning time so they’re up to speed and productive faster! (Thanks, Fred Nickols!) TRAINING SYSTEMS, INC. uses "A Handbook of Job Aids". It’s a great tool available at http://www.pfeiffer.com.

"Investing in Workforce Training Improves Financial Success" (ASTD) states that firms investing an average of $1,595/employee showed: +24% higher gross profit margins +218% higher income per employee +36.9% total shareholder return

Those investing an average of $128/employee showed: +19.8% total shareholder return (the S&P 500 had an average 25.5% total shareholder return during the same time period)

Get more tips on helping great employees learn at http://www.trainingsys.com, click TRAIN tips. ||||||||||||||||||||||||||

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RETAIN THE BEST

Keep Your Training Investment from Walking Out the Door

After enduring an elaborate selection process, Rick was hired as a territory manager for Ecolab, Inc., a $3 billion-a-year sanitation products company. He was led to believe that it was a sales position, and was unpleasantly surprised to discover that he was expected to maintain and repair equipment for Ecolab customers. Ecolab gave him some training on equipment maintenance and repair, but he wasn’t comfortable being a mechanic. Rick soon left and found a sales only position at Sofco, Inc. a paper goods company.

Ecolab uses Softco’s salespeople to represent its products in some of their territories. Enter a flexible approach. So, Rick’s Ecolab manager talked with him and he’s now a valuable outsourced salesperson, especially because Ecolab is having difficulty filling Rick’s old position.

Managers need an approach to employing people that is flexible enough to mix and match staffing options and fill their needs with the best talent available at any given moment.

Reprint appears courtesy of Bruce Tulgan, founder of RainmakerThinking, Inc. and author of Winning the Talent Wars (forthcoming from W. W. Norton).

Get more tips on retaining great employees by clicking http://www.trainingsys.com and clicking the RETAIN tips button. &&&&&&&&&&&&&&&&&&&&&&&&&

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Put the TRAINING SYSTEMS, INC. site on your Windows taskbar! Right click blank area of taskbar, select Toolbars/New Toolbar, in new Toolbar box, enter http://www.trainingsys.com. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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PLACES TO GO, THINGS TO DO

January 17, 2001 e-learning Conference & Expo, Chicago Marriott O’Hare, Chicago IL. A one-day seminar featuring Brandon Hall, Ph.D., Editor of brandon-hall.com and Author of the "Web-Based Training Cookbook". Http://www.elearningexpos.com

February 1, 2001 Get your New Year going right with Inspire Your Employees to Excellence Day! See "Inspiring" article in this newsletter for tips. Call TRAINING SYSTEMS, INC. at 800-469-3560 for more information on how to celebrate Inspire Employees to Excellence Day.

February 7, 2001 e-learning Conference & Expo, Westin Copley Place, Boston MA. A one-day seminar featuring Brandon Hall, Ph.D., Editor of brandon-hall.com and Author of the "Web-Based Training Cookbook". Http://www.elearningexpos.com

February 12-15, 2001 Christian Management Association’s CMA Orlando 2001 at The Rosen Centre Hotel, Orlando, FL. Carolyn B. Thompson, President of TRAINING SYSTEMS, INC. & Gary Shoup, Director of Training & Development, Hines Horticulture, Inc., will be facilitating a session on Employee Motivation: Inspiring Others Jesus’ Way. 800-727-4CMA or http://www.CMAonline.org

February 27, 2001 National Fun Day! Celebrate by giving each department a Fun First Aid Kit filled with Silly Putty, funny faces, "No Whining" buttons, confetti, etc. Email to: TSI@trainingsys.com for more ideas.

March 15-16, 2001 ASAE Professional Development Forum, Hyatt Regency Bethesda, Maryland. Great opportunity to examine the latest trends and concepts in the online learning environment. http://www.asaenet.org/courses/0,,50243,00.html

March 19-21, 2001 AQP 234rd Annual Spring Conference and Resource Mart: MAX 2001, Chicago IL. Mike Singletary is one of the many wonderful keynote speakers! 800-733-3310

April 1-4, 2001 Human Resource Planning Society Conference, Caesars Palace, Las Vegas NV. 212-49-6387 or http://www.hrps.org

April 16-20, 2001 WBT Producer Conference & Expo, Anaheim CA. Join THE event for professionals involved in the management, design, implementation, development and production of Web-based training and e-learning. Http://www.influent.com/wbt2001 ,,,,,,,,,,,,,,,,,,,,,,,,

Copyright 2001 TRAINING SYSTEMS, INC. All rights reserved.

**FORWARD RECRUIT, INSPIRE & RETAIN TO OTHERS Remember, you can get issues you missed at our Web site http://www.trainingsys.com/rir.

**ARTICLE REPRINTS FOR RECRUIT, INSPIRE & RETAIN An ideal way to introduce new ideas or stimulate learning with the employees in your organization. Article reprints can also serve as a powerful promotional or sales tool - include them with your brochures, newsletters & media kits. For complete information on article reprints or copyright permission, call 1-800-469-3560 or e-mail to rir@trainingsys.com

**YOU HAVE UNIQUE, VALUABLE KNOWLEDGE FOR OTHERS We’d love to print your articles on recruiting, inspiring, training and retaining employees. We reprinted an article from RainMaker Thinking and they thanked us, saying, "We’re very excited that we’re going to be reprinted in this cool publication!" Thanks RainMaker for the compliment. E-mail your article to mail to rir@trainingsys.com.

**We’ll be back next month with more great tips, ideas, success stories, and information to help you recruit, inspire, train, & retain great employees!

 

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