Recruit, Inspire & Retain

January 2008

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bullet More Old is Good!
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As we get ready to set our goals for 2008...
pawprint imageWhat footprint are you leaving from 2007?

Snoopy decorates his house


READERS! If you find an article worthy of Recruit, Inspire & Retain, please send it (with a note telling us where you found it)

We encourage you to use these articles in your own communications with staff and customers/members.

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December is...
December 23-29 – Lipstick Week

December 11 – National Noodle-Ring Day (WHAT?!)
December 14 – Opposites Attract Day & Buy A Tree Day
December 15 – National Lemon Cupcake Day
December 17 – Cookie Cutter Day & National Maple Syrup Day
December 18 – Now that you have your cookie cutter, it’s Bake Cookies Day, Flake
                        Appreciation Day (I think this means SNOWflakes), & National Roast Suckling
                        Pig Day
December 19 – Build A Snowman Day, Oatmeal Muffin Day, & Chocolate Pizza Day
December 20 – Go Caroling Day
December 21 – Look At The Bright Side Day, National Hamburger Day, National French Fried Shrimp Day, & Crossword Puzzle Day
December 22 – Winter Solstice & World Peace Day
December 23 – Popcorn Popping Day
December 24 – Eggnog Day
December 26 – Kwanzaa, Boxing Day (UK), Candy Cane Day, & Coffee Percolator Day
                         (‘cause if you celebrate Christmas, Kwanzaa, Boxing Day, etc., you’re gonna
                        NEED the caffeine!)

December 27 – Fruitcake Day (Does anyone actually eat this stuff?)
December 28 – Chocolate Day, Card Playing Day, & No Interruptions Day
December 29 – Bowling Day & Ice Skating Day
December 31 – New Year’s Eve (Make your resolutions now!)

January 1 – New Year’s Day
January 2 – Daydreamers Day
January 3 – Drinking Straw Day
January 4 – Humiliation Day
January 5 – Take the Cake Day & Twelfth Night (Can a night be a Day?)
January 7 – Orthodox Christmas
January 8 – Eat Something Raw Day
January 9 – Make Your Dreams Come True Day, Dance Day, & Apricot Day
January 10 – Family Communications Day
January 11 – Tattoo Pride Day
January 14 – Dress Up Your Pet Day & Clean Off Your Desk Day
January 15 – Strawberry Ice Cream Day, Basketball Day, Hat Day, & Fresh Squeezed Juice Day

Email TRAINING SYSTEMS, INC. for ideas on how to celebrate any of these days.

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Job Seekers Continue to Shift Towards the Internet

The Conference Board reports that job seekers are steadily increasing their use of the Internet as a key part of their job search (The Conference Board reported in October). In the most recent survey of workers who searched for a job between January and September 2007, 73% reported using the Internet compared to 66% of job seekers in the same time period in 2005.

"The Internet has become the most popular method of job searching", said Gad Levanon, Economist at The Conference Board. "Newspapers are still popular as a major job search method, but job seekers reported using them less, dropping from 75% to 65% between 2005 and 2007.

Most job seekers continue to use more than one method in searching for a job. Online and print ads were not mutually exclusive and are still the most frequently used methods of exploring job openings. However, over half (51%) of job seekers reported networking through friends and colleagues as part of their job search. About 1/4 (24%) responded that they used other methods, such as employment agencies.

The research shows that the Internet is being used for a variety of job search functions, from gathering employer/job information (59% of job seekers), submitting resumes and applications (57%), to posting resumes on a web site 40%, and signing up for email notifications (30%).

In September 2007, there were 4,270,000 online advertised job vacancies according to The Conference Board Help-Wanted OnLine Data Series (tm) (HWOL). There were 2.78 advertised vacancies online for every 100 persons in the labor force in September. The HWOL data series reports monthly on the sum of the number of unduplicated online job vacancies. The latest release is available on The Conference Board web site at

The data on job search methods is based on a nationally representative sample of 5,000 households surveyed monthly for The Conference Board Consumer Confidence Index and is conducted on behalf of The Conference Board by TNS.


Recruiting on the Web, by Michael Foster

Marketing to the Social Web, by Larry Weber
Order both by emailing or calling 800-469-3560. Mention RIR for 10% off.

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Recruitment, inspiration, training, and retention ideasHave a recruitment, inspiration, training, or retention idea or question? Ask by clicking the question mark, and we’ll post your idea or question (and the answer) in Answers & Ideas on Recruiting, Inspiring, Training, & Retaining Great Employees at


More Old is Good! (In My Opinion)

Hey, you nostalgia lovers! Here are more "oldies but goodies", including a test of how old you really are!

MEMORIES from a friend: My Dad was cleaning out my grandmother’s house (she died in December, 1979) and he brought me an old Royal Crown Cola bottle. In the bottle top was a stopper with a bunch of holes in it. I knew immediately what it was, but my children had no clue. They thought it was a salt shaker or something. I knew it as the bottle that sat on the end of the ironing board to "sprinkle" clothes with because we didn’t have steam irons. Man, I am old.

HOW MANY OF THESE DO YOU REMEMBER? Head lights dimmer switches on the floor? Ignition switches on the dashboard? Heaters mounted on the inside of the fire wall? Real ice boxes? Pant leg clips for bicycles without chain guards? Soldering irons you heat on a gas burner? Using hand signals for cars without turn signals?

OLDER THAN DIRT QUIZ: Count all the ones that you remember, not the ones you were told about! Ratings for the quiz are at the bottom.

1. Blackjack chewing gum
2. Wax Coke-shaped bottles with colored sugar water
3. Candy cigarettes
4. Soda pop machines that dispensed bottles
5. Coffee shops with tableside jukeboxes
6. Home milk delivery in glass bottles with cardboard stoppers
7. Party lines
8. Newsreels before the movie
9. P.F. Flyers
10. Butch wax
11. Telephone numbers with a word prefix (Olive-6933)
12. Peashooters
13. Howdy Doody 14.45 RPM records
15. S&H Green Stamps
16. Hi-fi’s
17. Metal ice trays with lever
18. Mimeograph paper
19. Blue flashbulb
20. Packard’s
21. Roller skate keys
22. Cork popguns
23. Drive-ins
24. Studebakers
25. Wash tub wringers

If you remembered 0-5 = You’re still young
lf you remembered 6-10 = You are getting older
If you remembered 11-15 = Don’t tell your age
If you remembered 16-25 = You’re older than dirt!


"All stressed out and no one to choke" poster Here’s a FREE poster that everyone will LOVE Want more? Email or call 800-469-3560 to find out how to buy packs of posters!

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Fun Meter   * Escapees @ their Bluegrass Festival

* Friends of Steph @ her 21st birthday party


* Mary Merlini, Ulbrich Stainless Steels & Special Metals, emailed: "I thought you’d like to know the Performance Improvement Seminar went very well on Friday and I thank you for your enthusiasm and recommendations. And the bell really rung when I walked the group through a task analysis and someone called out, ‘Hey, this stuff can really be a productivity tool, too!’"


Thank You Power, by Deborah NorvilleElizabeth Ruske, ClearSpace, LLC:

Thank You Power
by Deborah Norville

This book is a great read. Deborah Norville combines inspiration and commonsense with strong research based support for adopting a grateful approach to living your life. We have all been told we "should" be grateful and it is better if you are. . . well, Deborah set out to ansewr, "Why is it better?" and wanted hard proof to back it up. As a journalist, she wants to take the concept from mere platitudes to fact based reasoning. I loved the book and have even looked up some of the research she mentions to get more of the hard data to support the beliefs.

So, if you can’t just accept that adopting a grateful approach to life enhances and enriches your own life. . . here’s a list of benefits. Deborah’s book shows supporting evidence for if you are a consciously grateful person.
feel better about their life as a whole
right arroware more optimistic
right arroware more energetic
right arroware more enthusiastic
right arroware more determined
right arroware more interested
right arroware more joyful
right arrowexercise more
right arrowhave fewer illnesses
right arrowget more sleep
right arrowmake more progress on their personal goals
right arroware more likely to help someone else
right arroware perceived by others as being more helpful and generous
right arroware less envious of others with more possessions
right arroware less cluttered

Email us with what you’re reading & a sentence or 2 about why you’re reading it or what you learned from it (can be fiction or non-fiction).

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Building Team Unity

We often overuse the French phrase "esprit de corps," which literally means "the common spirit existing in the members of a group." Today, it is most commonly used to express a sense of enthusiasm, solidarity and loyalty for a shared purpose or goal. It sounds good, but when companies try to develop this team-unity-type atmosphere, most fall woefully short simply because just saying the words won’t make it so.

Virtually every entity that has two or more people claims that its very foundation is built on team-work. The reality, however, is that teamwork must be nurtured day in and day out in the way a group undertakes every meaningful task. This applies whether the undertaking is building a huge bridge over a river or running a corner grocery store.

The streets are littered with companies whose wheels fell off the wagon because everyone in the company had his or her own agenda, instead of working together and focusing on the common cause for the greater good. Many leaders of these failed companies may have had their own play-book for self-enrichment and gratification. Others have simply failed to communicate with their team on how to get from Point A to Point B.

What are the best methods for well-intentioned leaders who want to build esprit de corps for their company of thousands or for their work group of just two or three? The number of participants may vary, but the techniques in building teamwork are the same.

FIRST, the leader must set the direction of what is to be accomplished. Sounds pretty simple, but it’s amazing how many top executives and even mid-level managers play their cards so close to the vest that the people who have to do the work don’t have a clue as to why.

One method of establishing direction and goals is to make it a multifaceted process broken down into simple time frames. An effective and easy way to communicate and measure is to use 6 months for initial start-up objectives, 1 year to 18 months for intermediate goals, and everything after that becomes longer term.

Of course, the time frame you use depends on what has to be accomplished. Firefighters measure objectives in minutes, while the successful completion of a major highway construction project spans years. Team members can be motivated when they can see the finish line, rather than being told that there is one out there somewhere around the curve.

NEXT, get your team members to buy in to why it is they are doing what you want done. Make sure that everyone knows how you keep score of wins and losses, and I strongly suggest that some of the initial goals be more easily attainable than those that are longer term.

Once your players know they can win, it will spur them on and give them the strength to get to the next step. There is nothing wrong if, as the wins start piling up more quickly than originally expected, you raise the bar as your team becomes fueled by the thrill of victory.

As the coach, you need to have daily, weekly or monthly pep rallies. It is also critical that you identify and then empower team captains who will help propel the mission and perpetuate the message.

We all know, however, that there are many pitfalls in building an organization and instilling a sense of pride and purpose. The BIGGEST destroyer of creating esprit de corps is the indiscriminate use of first-person pronouns. It is nearly impossible to motivate a team to work together if you, as the leader, continually overuse the words "I," "me" and "mine," instead of "we," "us" and "ours."

We have all heard statements from otherwise very bright people, who almost smugly assert, "I did this," or, "my company did that," instead of employing the royal "we" or "our." When a leader boasts about a recent accomplishment by stating, "I am pleased to announce ..." he is sure to deflate the most zealous team player who will think to himself, "What am I on this team — chopped liver?"

It has been said many times that it’s amazing how much people can get done if they don’t worry about who gets the credit. We have all heard the statement that there is no "I" in team, which rings true as most successful leaders get the most satisfaction in knowing they pulled everyone together to go in the same direction at the same time to accomplish a shared goal.

There is a big payoff for the leader who knows how and when to use the correct pronouns, starting with less use of "me" and more emphasis on "we."

From SmartBusiness Chicago, September 2007, written by Michael Feuer, co-founder of OfficeMax

Leading Teams: Setting the Stage for Great Performances, by J. Richard Hackman
The One Minute Manager Builds High Performing Teams, by Ken Blanchard, Eunice Parisi-Carew, & Donald Carew
Order both by emailing or calling 800-469-3560. Mention RIR for 10% off.

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Tablet PC imageUsing Tablets for Interactive Training

This article is about how a pharmacy university program is using Tablets with One Note — how about your organization?

This Fall, first-year students at Palm Beach Atlantic University’s Lloyd L. Gregory School of Pharmacy have a new tool for taking notes and interacting with teachers and classmates. Now when professors at the West Palm Beach, Fla., institution show slides and draw diagrams, students can use tablet PCs to record the lectures, sketch the diagrams using digital ink and annotate the slides they downloaded before class. "We’re going from pen and paper to ink and Windows," says Ian Burchette, pharmacy IT specialist for the university.

 Advantages of Tablets Over Notebook PCs:
Palm Beach Atlantic University IT Specialist Ian Burchette sees several reasons for mandating that pharmacy students use Tablet PCs:

● Students can either type or handwrite their notes.
   Great for those who don’t type well.
● The Tablet takes full advantage of all the features
   of Microsoft OneNote.
● Students can incorporate the diagrams they draw
   into their electronic notes.
● Because students can handwrite their notes, they
   can input equations — something they can’t do
   via a standard keyboard. This is particularly
   useful in pharmacy calculations courses.
● Using a Tablet puts all the tools used in class in
   one notebook, freeing classroom desk space of
   notepads, graph paper, calculators and tape
● OneNote lets you record the lecture and
   synchronize the audio with your handwriting.   
   You can search your notes, and it will play back
   just that part of the lecture.
● It’s also easier for reading documents because
   you can hold it in your lap like a book; the scroll
   wheel makes it easier to scroll through pages.

Taking Note of OneNote
The pharmacy curriculum has been rewritten to take full advantage of the Tablet technology and Microsoft’s OneNote application, says Burchette. "Even with students using notebooks, we noticed they were still carrying massive three-ring binders. We decided the tablets would be the best of both worlds because they can either type or handwrite their notes." OneNote, says Burchette, is laid out like a multisubject notebook.

"We also have an ACPE [Accreditation Council for Pharmacy Education] app that’s a virtual sterile lab where you assemble IV bags. It would be difficult to create a sterile environment in a classroom setting."

Future plans call for podcasts, streaming video and interactive training tools on Tablets. When they reach their third year, students will receive PDAs so they can have medical references on hand.

Portability’s Price Tag
There is more to the Tablet program than handing them out to students and reaping benefits. You need to take cost and training into consideration. There is a $1,995 fee per student attached to a required first-year pharmacy course.

Students had two training sessions when they received the tablets during orientation week. A three-hour session consisted of an introduction to all the technologies, such as the course management system. "I would find exercises that illustrated a procedure, such as signing for receipt of the student manual," says Burchette. "They would sign the receipt using handwriting, turn the document into a PDF, then print it." A four-hour session was an open-ended Q&A where students could ask about any aspect of the tablets.

Tablet PC proponents say it is worth the cost and training time because the tablets let students do things they cannot do with traditional note-taking tools such as pen and paper, digital recorders or even notebook PCs.

From, November/December 2007

The Impact of Tablet PCs and Pen-based Technology on Education, 2007: Beyond the Tipping Point, by Dave A. Berque, Jane C. Prey, & Robert H. Reed

Seize the Work Day: Using the Tablet PC to Take Total Control of Your Work and Meeting Day, by Michael Linenberger


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It Pays to Have Fun at Work

Jim Olson, the president of Harman Management Corp., the nation’s largest KFC (Kentucky Fried Chicken) franchisee, encourages managers to create fun at work. "We’re working with hourly employees that are 16 to 22 years old and they’re certainly not concerned at this point in their career with running the business," he said. "They’re really just there for some spending money, some social life, meeting new people and having fun at work." Those restaurant managers who take humor seriously (pun intended) generally have lower levels of turnover among their employees, not to mention higher morale and engagement.

Well, sure, you’d expect a group of youngsters servin’ up chicken to have fun with their jobs. But what about grown-up employees at a company that handles hazardous waste disposal and is rigorously regulated and policed? Art Hargate, president and CEO of Ross Environmental Services, said his employees have a long-standing tradition of being "serious-aholics." "We’re in a very serious business and the margin of error is very narrow," Hargate said. "The regulatory environment is very strict and there are penalties. Our customers expect us to be very serious people in what we do. Our owner is very serious, very intense. So lightening up for us is hard. Over the years I’ve always thought, ‘Jeez, we’ve got to lighten up.’ The pressure is so intense it’s physically bad for people. The stress response over time is debilitating." Debilitating, by the way, is a bad thing. "Our previous CEO came in and lightened up the workplace. There’s no question that our culture is more relaxed and consequently we’re hitting records." The last 3 years straight they’ve set new growth highs. "We’re experiencing a 7 to 8% annual growth rate since 2004, after years just short of stagnation." A few years back Hargate hired a new fun-driven HR Manager to shake things up. He also hired a new Controller, one that clearly displayed a good, healthy sense of humor. Hargate said that he frequently hears loud laughter and fun coming from the accounting department — yes, the accounting department. He said when hiring key leaders he now looks for personality and humor, along with other critical skills to do the job. So, lighten up your soul a bit. It may help weigh down your wallet.

From Workplace HR & Safety magazine, September, 2007

The Carrot Principle: How the Best Managers Use Recognition to Engage Their Employees, Retain Talent, and Drive Performance,, by Adrian Gostick & Chester Elton
Fun Works, by Leslie Yerkes & Jim Kouzes
Order both by emailing or calling 800-469-3560. Mention RIR for 10% off.

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January 7-10, 2008
Christian Meeting Planners Convention & Expo, Atlanta, GA,

January 17-18, 2008, or March 3-4, 2008
ASAE Exceptional Boards Workshop, Kissimmee FL

January 17-20, 2008
33rd International Alliance for Learning Conference 2008, "Learning that Counts - From a Dream to Reality", Hyatt Regency Atlanta, Atlanta, Georgia,

January 31-February 1, 2008
ASAE Association Technology Conference & Expo 2008, Washington Convention Center, Washington DC,

January 31-February 3, 2008
Christian Writers Guild Writing for the Soul Conference, Colorado Springs, CO,

February 2-5, 2008
Meeting Professionals International Professional Education Conference, North America, Houston,

February 4-6, 2008
Training Magazine’s 2008 Conference & Expo, Georgia World Congress Center, Atlanta GA,

March 6-7, 2008
3rd Annual ASAE Conference on International Operations, Marriott Learning Complex, Ronald Reagan Building/International Trade Center, Washington, DC,

April 5-8, 2008
International Society for Performance Improvement (ISPI), NY Marriott Marquis Hotel,

April 18-20, 2008
Meeting Professionals International European Meetings and Events Conference, London,

April 21-24, 2008
Christian Management Association Annual National Conference, Hyatt Regency Dallas at Reunion,

June 22-25, 2008
SHRM 60th Annual Conference & Exposition, Chicago IL,

July 26-28, 2008
WorldFuture 2008: Seeing the Future Through New Eyes, Washington, D.C.,

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K has great tips on green cleaning.
K & will help you get off junk mail lists.
K has tips on every facet of green living.
K gives advice on replacing old light bulbs w/energy efficient bulbs.
K provides comprehensive "green power" info.
K urges the use of recycled paper.
K helps you plant trees to save the environment.

Going Green At Work
find ecofriendly building materials and services at http://www.rateitgreen.comom
buy ecofriendly office supplies at http://www.thegreenoffice.comomm 
work from home ideas at 
find jobs and volunteer opportunities with socially responsible organizations at 
Reduce paperwork by invoicing, & paying employees & bills electronically
TRAINING SYSTEMS, INC.  now invoices exclusively by email and is close to paying everyone
         by credit card, PayPal, or automatic debit from checking account).
Encourage employees to use public transportation.
Use ceiling fans to reduce air-conditioning costs
Reduce your hot water heater temperature by 2 degrees and insulate the tank.
Use energy-saving light bulbs

B.I.G. ON BOOKS is an organization that promotes literacy in underprivileged countries, primarily Africa, Eastern Europe, and Southeast Asia. You can donate books through most Rotary Clubs. B.I.G. also accepts cash donations. Send email to Steve Frantzich at for more information.

Kicking World Hunger is the biggest soccer juggle-a-thon in the world (uh, that we know of), much like a walk-a-thon, but more fun! Participants sign up to juggle a soccer ball thousands of times while raising money to provide hope for children and communities that desperately need it.

Charity Navigator ( is an in-depth, searchable guide to more than 5,000 charities worldwide that aims to encourage "intelligent giving". They rate charities based on their total expenses, revenues, and organizational capacity. If you want to give, but the recent slew of charity scandals has you feeling skeptical about where your money would go.

Take Pride T-Shirts ( was founded by a group of friends who all share the belief that the more difficult the mission facing our military, the more deserving they are of our thanks and support. Each unique shirt design provides a glimpse into the life of a different US Service member who served in Iraq or Afghanistan and is hand silk-screened. The message of the shirts isn’t political, it's about acknowledging, celebrating, and taking pride in the spirit of young Americans who despite facing an extremely difficult job and unpleasant conditions, nonetheless strive to do their job well. Take Pride gives at least 20% of profits to charities and causes that assist combat veterans of Iraq and Afghanistan.

Set a reminder to visit daily and click this button to help underprivileged women get mammograms. helps you find organizations in your area that spark your interest in volunteering. fights for family-friendly programs and policies at work. honors the heroes and victims of 9/11, by giving ideas for good deeds to perform. helps entrepreneurs by connecting them with backers for short term loans and both make sure the organizations you’re supporting are legit and give the bulk of their money to their mission

Global Volunteers (
You can:
select by type of work project
select by country and date
select by service program conditions
select by cost

Recycle yogurt containers and old toothbrushes!
Recycline’ Preserve partnered with Stonyfield Farm and is recycling yogurt containers into toothbrush handles. Old toothbrushes are used to make plastic lumber for picnic tables. Go to for details.

Responsibly Dispose of Your Old Electronics
Donate Old Cell Phones
911 Cell Phone Bank provide free emergency cell phones to needful people through partnerships with law enforcement organizations,

Recycle PCs, cell phones, printers, CDs diskettes, etc., with GreenDisk. For $29.95, they send a 70-pound-capacity box. When it’s full, you download postage from their website and ship it back. Your “junk” then goes to workshops for the disabled and are refurbished.  http://www.greendisk.comm

Donate PCs to National Cristina Foundation,; Goodwill,, Salvation Army,

Recycle PCs and other computer products at Hewlett Packard and Dell. See their websites for details.

Several other places to recycle old PCs:,,

Find local Electronics recyclers at and


US Chamber’s 2008 Small Business of the Year Award: for info or to apply, go to

ASAE’s 2008 Associations Advance America Awards: apply at

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Copyright 2007 TRAINING SYSTEMS, INC. All rights reserved.


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