Hiring People Who Are “Overqualified”
— A Legal Implication
Be Careful When You Use the Word "Overqualified"
Could It Save Training Costs? — Pro & Con
Is It A Good Thing to Hire Someone You Feel is Overqualified?
Other questions to consider: is the supervisor/manager working with the individual capable of handling the individual? What is the climate in your organization relative to bringing in highly skilled people? Perhaps you have always hired people who are unskilled. How will they react to a skilled person?
Most of all, you’ll want to find out more about the motivations and interests of the individual. Find out where he gets his kicks. Do outside interests provide most of his motivation, or does he need a particular job for motivation? Find out how realistic his career aspirations are. Query him on how long he expects to perform at the job before being promoted.
The bottom-line: hire the person you feel is “overqualified” if the environment and the individual's needs match your organization.
Excerpted from articles by Warner & Stackpole, Tacy Byham, William C. Byham, and John Bateson
Laptop. How can this be? A lap has no top; it only has two dimensions, length and width. It’s not like a desk. A desk has a bottom, a top, and sides; you place your “desktop” on the top of your desk. A lap only has one plane; when you stand up your lap disappears. And your computer becomes a floortop. – George Carlin
Life is easier to take than you’d think: all that is necessary is to accept the impossible, do without the indispensable, and bear the intolerable. – Kathleen Norris
Service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity. – Leon Gorman, L.L. Bean
To do great important tasks, two things are necessary: a plan and not quite enough time. – Anonymous
A person who has not done one-half his day’s work by ten o’clock, runs a chance of leaving the other half undone. – Emily Bronte
A man who views the world at 50 the same as he did at 20 has wasted 30 years of his life. – Muhammed Ali
If it works, copy it. – Tony Schwartz
I try to take one day at a time, but sometimes several days attack me at once. – Ashleigh Brilliant
Solve it. Solve it quickly, solve it right or wrong. If you solve it wrong, it will come back and slap you in the face, and then you can solve it right. Lying dead in the water and doing nothing is a comfortable alternative because it is without risk, but it is an absolutely fatal way to manage a business. – Thomas J. Watson, Jr.
Both tears and sweat are salty, but they render a different result. Tears will get you sympathy, sweat will get you change. – Jesse Jackson
A canning company was trying to sell white salmon, but ran into difficulty because of the popularity of pink salmon. Finally they came up with the solution. On the label of every can they printed: “This salmon guaranteed not to turn pink in the can.” – Michael Iapoce, A Funny Thing Happened on the Way to the Boardroom
* Those of us who edit/write/produce publications often wonder who’s really reading. The day the March issue of Recruit, Inspire & Retain hit your mailboxes, I was wondering and to my delight heard from several people:
Thanks for letting us know you're finding it useful!
* Chicago Tribune March 29, 2004 did a front page story on gifts
Mayor Richard Daley over the years and included this entry about books:
”…Daley loves books, and a mayoral aid said he keeps most of what he
receives: “Royal Babylon: The Alarming History of European Royalty,’
courtesy of one-time Daley rival Ald. Edward Burke: and ‘The Leadership Genius
of George W Bush,’ from Carolyn Thompson of south suburban Frankfort. (Daley
may be a Democrat, but he is a big Bush admirer.) Retired Gen. Wesley Clark sent
his book, “Waging Modern War,’ about a year before he declared his candidacy
for president. Another one-time presidential candidate, Bill Bradley, gave Daley
his book, ‘The Journey From Here.’…”
Communication Identified as Most Important Leadership Skill
The Joliet, IL Chamber of Commerce offers an incredible service to their 400+ members and really to every other employer in the world! Each year, they run a Youth Leadership Seminar for 30 top high school students (chosen by their teachers). I had the pleasure of hearing from many of them just exactly what they learned and how they’d use it.
All of them now believe that the ability to communicate is the strongest asset a leader possesses.
So, for all you readers who want to enhance your communication skills – here’s an excerpt from the chapter on how to Give It to ‘Em Straight.
Look for words and sentences in your writing and speaking to shorten. There are sure to be 9-letter words for which you can substitute 5-letter words, and 15-word sentences that you can shorten to 10. Short, simple words and sentences make it easier for people to get your message more quickly. You can still say many things. Just do it in many short sentences instead of a few long ones.
Many short sentences are easier to understand because they draw listeners or readers in. Your audience can picture what’s happening because they’re understanding as they’re reading or hearing. Long sentences require people to go back over the words to get the meaning and make the picture—and most of us don’t bother. We just go on to the next sentence instead.
Normally, the word “must” is on our “not today, not ever” list. It sounds overbearing and patronizing. (Think about it: Who in your life said, “You must...”? Your parents, your teachers...do you need more of that?) But coming out of Bush’s mouth in the preceding example sentence, must is a powerful word. That’s because it’s America (a vision, a concept) that must instead of you. When speaking about yourself must is powerful as well—as in “I must commit myself to moving this organization ahead”.
Use words that make people feel your optimism. Bush uses the words excite, excited, and exciting frequently. It’s important that you be sincerely excited or your use of the word, instead of creating a feeling of optimism, will create a feeling of being lied to.
“a smart, talented lawyer”
Bush says good things about people and situations. In the famous words of Ena, Bambi’s mother, “If you can’t say something nice, say nothing at all.” It’s a goal worth working toward.
Finally, there’s the obvious: Delete the negatives.
Next month, learn George W’s final 3 Straight Talk skills.
Excerpted from The Leadership Genius of George W. Bush, pp. 190-191
Success Linked to Commitment to Learning
A study in retail banking that included interviews with more than 100 senior executives credited employee training for increased revenue, better customer service and other key benefits.
These Same Findings Apply to Your Industry!
The study revealed, among other findings, that 82% of banking executives feel training has a moderate to major impact on customer satisfaction. On overall quality, 75% said training has a moderate to major impact, while 63% said training spurs revenue growth.
The Bank Administration Institute (BAI), a professional organization devoted to improving the performance of financial-services companies and individuals, led the study to survey 139 senior banking executives and compile the results.
Although it is widely recognized that learning plays a role in the success of a financial institution, this study included statistical analysis to determine the link between specific business results such as revenue growth and retail banks’ commitment to learning and development.
James M. McNeil, executive director of delivery channels for BAI, said the results reveal key trends that struggling banks can learn from. “High-performing banks tend to be very good at not only recognizing the importance of training and development, but also at aligning training with corporate goals,” McNeil said. “High performers also tend to manage their training budgets wisely, evaluate results through formal measurement programs and embrace technology.”
Below are some of the study’s key findings:
Adapted from “The Performance Impact of Training and Development on Retail Banking”, www.bai.org/bottomlineimpact/
Making the Performance Appraisal Discussion Fun! (and actually useful)
You’ve heard us preach: performance appraisal is a process, not an event. We’ve helped you create a process that builds on the employee’s strengths, is easy for them and their supervisor to work through during the year, and yes, it actually creates performance change. So, what do you do on that once a year (or more frequent) day you meet?
Have fun talking & learning about each other so you can really work together! A listserv topic from several months back generated a wonderful list of questions for you to explore with each other (here are just a few – email firstname.lastname@example.org if you want the full list):
Thanks, ASAE Executive Section listserv – we couldn’t do our jobs without you all!
Put the TRAINING SYSTEMS, INC. site on your Windows taskbar! Right click blank area of taskbar, select Toolbars/New Toolbar, in new Toolbar box, enter http://www.trainingsys.com.
Buy The Leadership Genius of George W. Bush: 10 Common Sense Lessons from the Commander-in-Chief from our online TRAINING SYSTEMS, INC. catalog or by e-mailing TSI@trainingsys.com or calling 800-469-3560.
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