Recruit, Inspire & Retain |
July 2008 |
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Ideas for “Marketing” and Providing “Customer Service” to Current and Potential Employees |
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TRAINING
SYSTEMS,
INC.
Great Training for Great Employees |
Visit our website,
www.trainingsys.com
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| ABOUT US | BOOKS & FUN STUFF | RIR BACK ISSUES |
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COOL STUFF IN THIS ISSUE! |
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What
happened to the 56 men who signed the Declaration of
Independence?
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READERS! If you find an article worthy of Recruit, Inspire & Retain, please send it (with a note telling us where you found it) |
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If this was forwarded to you, get your own copy FREE! |
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JULY SPECIAL DAYS
July is...
Anti-Boredom Month
Baked Bean Month
Blueberry Month
Cell Phone Courtesy Month
Hot Dog Month
Ice Cream Month
Picnic Month
Recreation and Parks Month
(With all this stuff going on, how could it be boring?)
July 5-27 – Tour de France takes place
July 14-20 – Hug Week
July 20-26 – Coffee Week & Salad Week
July 8 – Be A Kid Day, Ice Cream Sundae Day, & Milk Chocolate with
Almonds Day
July 9 – Rock N’ Roll Day & Sugar Cookie Day
July 11 – Blueberry Muffin Day
July 12 – Simplicity Day
July 13 – French Fires Day, Beans and Franks Day, & International
Puzzle Day
July 14 – Bastille Day & Pick Blueberries Day
July 16 – Talk to a Telemarketer Day (I plan to NOT celebrate
this!)
July 17 – Peach Ice Cream Day
July 20 – Ice Cream Day, Lollipop Day, Fortune Cookie Day, & Chess
Day (Which of these
things doesn’t belong?)
July 20 - In 1969, Neil Armstrong, and Buzz Aldrin became the first
humans to walk on the moon.
July 23 – Ice Cream Cone Day & Vanilla Ice Cream Day (Once again,
serendipity!)
July 24 – Coffee Day
July 25 – Christmas in July & Act Like a Caveman Day (I live
with 5 men. This is normal.)
July 26 – Coffee Milkshake Day
July 26 - 18th anniversary of the signing of the
Americans with Disabilities Act
July 29 - The 1948 Summer Olympics opened and began a great
tradition.
August
Aug 1 – Raspberry Cream Pie Day & Work Like a Dog Day
Aug 2 – Ice Cream Sandwich Day
Aug 3 – Watermelon Day & Bratwurst Day
Email TRAINING SYSTEMS, INC. for ideas on how to celebrate any of these days.
Short Recruiting Tips
- Resumes Meet Facebook
Resumes have long been the currency of the job search. But considering the conventional rules—no graphics, keep it succinct, two pages for only a long and illustrious career—it’s no wonder that job seekers have a hard time standing out and hiring managers struggle to find gems.
Enter MyCredentials (www.mycreds.net) a new company that aims to bring resumes into the Facebook age. Members can build a personal career portal that contains everything from a photo to reference letters to video and audio, all on one graphically laid-out screen organized with tabs. "The resume hasn’t really evolved," says Jeffrey Callannio, president and founder of MyCredentials, adding that someone can build a personal portal within 15 or 20 minutes. "We want people to use this to enhance their interviews—the amount and quality." The portal can display information not available on a traditional resume, such as salary requirements and availability dates. Candidates can upload supporting documents such as marketing plans, presentations, or press clippings. Users can also upload audio or video of speeches or presentations. Callannio says the company is considering future online tutorials that teach users how to incorporate these more-complex content types into their portals.
from Profit May 2008
- Career Coaching for Current (Not Downsized) Employees
Career coaching, a specialty in the $1.5 billion coaching industry, has been proven to be one of the most powerful strategies yet to maximize both productivity and satisfaction within your company’s human capital, yet it is underutilized in all but the most progressive organizations.
Career coaching will help you enhance productivity and "do more with less". In the current economic climate, many companies began their cost reductions by cutting back on training and/or coaching. But...in fact, the need for these key attributes is increased now. It’s your competitive advantage.
adapted from Recruiting Trends Bulletin 7/3/08
- What is Google Looking for In People?
Google looks for four main criteria: People who are
1. smart
2. innovative
3. fit well within the Google culture
4. driven to make an impact
This is what depicts Google’s culture quite distinctively—the quest for people that are looking to make an impact. The smart thing about this is that it contains in it the necessity for execution and results. Impact does not mean a specific impact (i.e. to organize world information), but to work in order to deliver something that will be noticeable. What is the difference between the Indian market and the US market? They are both looking for people that can make an impact, but, according to Rao, the core difference is that the US market is driven by self-actualization factors while the Indian market sees compensation as being a more important motivational tool. Rao’s views were confirmed by what I read in a major Indian newspaper, which is that compensation is very important in this market, and looking only at recognition, benefits, and fulfillment will be shortsighted.
adapted from Recruiting Trends Bulletin 7/3/08
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Get more tips on recruiting great employees from TRAINING SYSTEMS. |
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 Have
a recruitment, inspiration, training, or retention idea or question? Ask by
clicking the question mark, and we’ll post your idea or question (and the
answer) in Answers & Ideas
on Recruiting, Inspiring, Training, & Retaining Great Employees at
http://www.trainingsys.com. |
CDC Alert!
The Centers for Disease Control has issued a medical alert about a highly contagious, potentially dangerous virus that is transmitted orally, by hand, and even electronically. This virus is called Weary Overload Recreational Killer (WORK). If you receive WORK from your boss, any of your colleagues or anyone else via any means whatsoever, DO NOT TOUCH IT.
This virus will wipe out your private life completely. If you should come into contact with WORK you should immediately leave the premises.
Take two good friends to the nearest grocery store and purchase one or both of the antidotes – Work Isolating Neutralizer Extract (WINE) and Bothersome Employer Elimination Re-booter (BEER). Take the antidote repeatedly until WORK has been completely eliminated from your system.
You should immediately forward this medical alert to your friends. If you
do not have freinds, you have already been infected and WORK is controlling
your life.
forwarded from Rama Krishna in the Training Ideas listserv
**TOOL
BOX****
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* Supporters of H2O in Bolingbrook IL * Naval Post Graduate School * National Association of Postal Supervisors |
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Responsibility 911: With Great
Liberty Comes Great Responsibility, edited by Ken Shelton
and Daniel Louis Bolz, includes a chapter by Carolyn B. Thompson and
Jim Ware on Accountability (from their book, The Leadership
Genius of George W. Bush). This book contains contributions
from over 60 authors on topics such as personal responsibility,
corporate responsibility, rights and responsibilities, moral
leadership, accountability vs. entitlement, and ethics. In addition
to the fabulous content, the book outlines a proposal from the
Statue of Responsibility Foundation, in the spirit of a
recommendation made over 40 years ago by Victor Frankl, for the
United States to erect a statue on the West Coast comparable to the
Statue of Liberty on the East Coast. The book includes a progress
report, as well as full-color photos, of the proposed statue. |
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Karla Taylor, ASAE:
"Carolyn--a thousand thanks for contributing so generously to the PD
Forum so many times over the past few years. I know our readers have
benefitted from the wisdom you've brought to their attention, and
I've very much enjoyed working with you. Best wishes for continued
professional success." |
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Raymond Faires, M.D.: "I use
the Fun Meters in two ways. It started as a way to keep our tense
job light and then it was so popular that I see it as a marketing
tool. I started passing it out to the people who would work in the
Operating Room with me and then I started getting people asking me
for them. Now whenever I see someone who looks stressed or down, I
give them a fun meter to cheer them up or relax them. I started with
meters that had no marking then went to meters with my name and now
the third generation have my business name and phone number. I have
been told they are seen all around the hospitals where I work. I
have also been copied by at least two groups of colleagues, so it is
a great idea. Thanks for making it so easy to get them." |
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Sheryl Barden, Aviation Personnel
International: "I truly love your newsletter and look forward
to getting it. Our office howls at some of the celebration days –
they are so funny!" |
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 Paul
Ouellete, who bought the Occupational Interest Planning Kit, Career
Values Planning Kit, & the Leisure & Retirement Planning Kit at our
new website,
www.careertrainer.com:
"I teach career counseling and exploration at a local college
in a counseling and school psychology program. I will use your
materials as an example of the career assessment process. I am also
in the process of getting my LEP license and will hopefully be able
to help my clients with career development." |
Short Inspiring Tips
Love our training session on Maintaining Positivity: So You Don’t Need Stress Reduction? We’ve added some new exercises:
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Make an “altar” with your most positive, make you smile possessions/pictures/sayings
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Develop a special/unique signature
These are added to the
exercises people are already learning in the session: Positive
Outcomes Exercise10
Accomplishments ExerciseSelfless Acts
of Service ExerciseJournal
ExerciseWho Made a
Difference in Your Life ExerciseLaughing
ExerciseBelt Out a
Tune ExerciseQuiet
ExerciseForgiving
ExercisePatience
ExerciseUsing Stress
Exercise |
Call 800-469-3560 or email TSI@trainingsys.com to get more information on bringing this 3 hour learning to your soon to be positive, stress resistant staff.
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Get more tips on INSPIRING great employees from TRAINING SYSTEMS. |
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Straight from "What sold the best at the 2008 Spring Conference Bookstores":
The Back of the Napkin: Solving Problems and Selling Ideas with
Pictures, by Dan Roam
It’s for anyone with problems to solve and ideas to transfer. It has weird, funny illustrations that are super easy to learn from.
Order by emailing
books@trainingsys.com or calling 800-469-3560. Mention RIR for 10% off.
Why Work Sucks and How to Fix It: No Schedules, No Meetings, No
Joke–the Simple Change That Can Make Your Job Terrific, by Cali
Ressler
What if your employer judged your job performance by how much you actually got done, rather than just your skills in office politics and putting in "face time"? Enter the Results-Only Work Environment. In a ROWE, employees control when, where, and how long they work. As long as they meet their objectives, the way they spend their time is entirely up to them. Suddenly, work isn’t a place they go, it’s a thing they do.
Order by emailing
books@trainingsys.com or calling 800-469-3560. Mention RIR for 10% off.
Me to We: Finding Meaning in a
Material World, by Craig Kielburger and Marc Kielburger
Imagine waking up every morning believing that your actions can make a significant change in the world. Here’s a doable blueprint for personal and social change that has the power to transform lives one act at a time. Richard Gere said of reading the book - "I began to see that nothing I can do will bring me happiness unless it includes happiness for others. Whenever I suffer, it's really because I have discounted the other. The flip side of that is being genuinely concerned for the other. When this happens, we have a true spontaneous moment of satisfaction, happiness, and joy."Me to We is an approach to life that will lead you to recognize what is truly valuable.
Order by emailing books@trainingsys.com or calling 800-469-3560. Mention RIR for 10% off.
Short Training Tips
Here are a variety of ideas for interactive learning methods (we keep adding to these at TRAINING SYSTEMS Learning Tips).
Cool marketing of your online training programs
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Customer Service - tape some customer interactions (get written
permission) and ask staff to rate them |
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Use electric yellow paper with the words "Bright Ideas" typed at the top
in a fun font for learners to write ideas on during group, one-on-one or self study learning |
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Pierce a blown up balloon without popping it (use while saying "a well
oiled machine", "must do things delicately", etc.) - first blow up a balloon (or have 2 blown up ahead of time) and pierce it with a skewer. Then blow up another balloon, dip the skewer in vaseline and slowly insert it into the balloon. Practice ahead of time) |
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Give learners 2 x 3 post it notes and have them write one thing on it they learned in the group training. Have all of them put their notes on a flip chart that’s titled What Stick With You. This way all the learners can read what the others learned - reinforcing their learning as well. | |
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Coaching, supervising, constructive feedback - give each learner a brown lunch bag and magic marker. Have them write a person’s name on the bag who isn’t meeting expectations. Tell them: | |
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Robert Fulghum (It Was On Fire When I Lay Down On It)
tells a story involving his young daughter, Molly. One day, when he was ready to leave for work,
Molly handed him two brown paper sacks. In one was his lunch. In the
other was a mystery. When he asked Molly what was in the mystery
bag, she said, "Just some stuff-take it with you." At lunch time, he
tore open the mystery bag, Dumping the contents onto his desk—two
hair ribbons, 3 small stones, a plastic dinosaur, a pencil stub, a
tiny seashell, 2 animal crackers, a marble, a used lipstick, a small
doll, 2 chocolate kisses, and 13 pennies. He didn’t think much about the gift. Later in the day, when Robert was cleaning off his desk before going home, he wiped the contents of Molly’s bag into the waste basket, thinking, "There isn’t anything in there I need." That evening Molly asked where her bag was. He told her he had left it at his office. "Why?" asked dad sheepishly. "Those are my things in the sack, Daddy," Molly said, "the ones I really like-I thought you might like to play with them, but now I want them back. You didn’t lose the bag did you, Daddy?" To Molly, each little common item was an expression of some part of her life. But when Robert opened the bag, he didn’t understand the contents. They seemed so everyday and without value. They didn’t appear, at first glance, to be anything more than a collection of ordinary junk. But to Molly, they were the world to her. These little everyday items were her treasures. When she handed Dad that sack, she was handing her father her life. These items were the expression of the joy and love of her life. |
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Tell the learners to think about what the person whose name is on the bag has to give. Suggest that what they’re seeing may be the person’s best and we’re just missing it. |
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Get more tips on training great employees from TRAINING SYSTEMS. |
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Short Retaining Tips
T – trust
E – education
A – action (plan of action — what are we about, where going)
M – measure results
Coaching: You don’t see sports coaches sitting on the bench. They’re
sweating, they’re on the floor, they have towels around their necks.
Keeping Staff Fit
Do your staff spend all day in front of a computer and watching their
waistlines suffer? They can do about it without even leaving their desks.
The Walkstation from Steelcase lets you check e-mail, crunch numbers,
and take a walk at the same time. The Walkstation is the brainchild of Dr.
James Levine, an obesity researcher at the Mayo Clinic. He became intrigued
by the fact that Americans burn more than 1,000 calories less per day than
they did 100 years ago. The culprit? Sedentary workplaces. The
Walkstation, which combines a treadmill with a fully functional computer
desk. The device is currently available only to corporate clients and costs
between US$4,000 and US$4,500 per unit. But home users need not despair; a
consumer version is also in development. Of course, it's not clear whether
the Walkstation is a trend or a bold step into the future. But even
at this price, it could help companies control those pesky healthcare costs.
Levels of Delegation
In each stage, the manager provides guidance at the level shown in bold
type, and the staff member takes responsibility for the level(s).
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STAGE 1 |
STAGE 2 |
STAGE 3 |
STAGE 4 |
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MANAGER |
Interpret needs |
Interpret needs |
Interpret needs |
Interpret needs |
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Specify results |
Specify results |
Specify results |
Negotiate results |
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Determine what to do |
Determine what to do |
Determine what to do |
Determine what to do |
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Determine how to do it |
Determine how to do it |
Determine how to do it |
Determine how to do it |
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EMPLOYEE |
Do it |
Do it |
Do it (or delegate it) |
Do it (or delegate it) |
From Donald T. Tosti, ISPI Conference session 2000
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Get more tips on retaining great employees from TRAINING SYSTEMS. |
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July 26-28, 2008
WorldFuture 2008: Seeing the Future Through New Eyes, Washington,
D.C.,
http://www.wfs.org
July 27-30, 2008
National Business Travel Association Annual International Convention &
Exposition, Los Angeles Convention Center,
http://www.nbta.org
July 28-31, 2008
Trade Show Exhibitors Association 2008, Pennsylvania Convention
Center, Philadelphia,
http://www.ts2show.com
August 9-12, 2008
Meeting Professionals International World Education Conference,
Mandalay Bay Resort & Casino, Las Vegas,
http://www.mpiweb.org
August 16-19, 2008
ASAE & The Center for Association Leadership Annual Meeting & Exposition,
San Diego Convention Center,
http://www.asaeannualmeeting.org
September 24-26, 2008
SHRM Strategy Conference 2008: Creating the HR Leadership Agenda,
Westin Mission Hills Resort & Spa, Palm Springs, CA
September 18-20, 2008
27th Annual Inc. 500 Conference & Awards Ceremony,
Washington, D.C.,
http://www.inc500conference.com
September 24-26, 2008
SHRM Management Strategy Conference, The Westin Mission Hills Resort
& Spa, Palm Springs, CA,
http://www.shrm.org
October 6-7, 2008
Exceptional Boards: Strengthening the Governance Team Workshop, The
Fairmont, Chicago, IL,
http://www.asaecenter.org
October 15-17, 2008
HR Executive’s 11th Annual HR Technology Conference &
Exposition, McCormick Place, Chicago,
http://www.HRTechnologyConference.com
January 27-28, 2009
Association Technology Conference, Washington Convention Center,
Washington, DC,
http://www.technologyconference.org/
January 29-30, 2009
Exceptional Boards: Strengthening the Governance Team Workshop,
Gaylord National Resort & Convention Center, National Harbor, MI, http://www.asaecenter.org
www.AmericaSupportsYou.mil has a list of hundreds of organizations that support the military. The Yellow Ribbon Fund is one such group and focuses on injured service members and their families.
PODCAST: MORE GREEN TECHNOLOGIES FOR THE OFFICE, http://www.Inc.com/keyword/jun08
CLUTTER FOR A CAUSE
Donate:
- winter coats to www.warmcoat.org
- computer equipment to www.theonitfoundation.org
- sneakers to www.letmeplay.com
- cell phones to www.collectivegood.com
- musical instruments to www.operationhappynote.com
- books to www.internationalbookproject.com
- furniture to www.help1up.org
- random knickknacks to www.excessaccess.com
EASY TO BE GREEN!
K
www.eartheasy.com
has great tips on green cleaning.
K
www.greendimes.com
& www.41pounds.org
will help you get off junk mail lists.
K
www.thegreenguide.com
has tips on every facet of green living.
K
www.energystar.gov
gives advice on replacing old light bulbs w/energy efficient bulbs.
K
www.eere.energy.gov/greenpower provides comprehensive "green
power" info.
K
www.globalwarming.org
urges the use of recycled paper.
K
www.arborday.org
helps you plant trees to save the environment.
Going Green At Work
find
ecofriendly building materials and services at
http://www.rateitgreen.com
buy
ecofriendly office supplies at http://www.thegreenoffice.com
work
from home ideas at http://www.treehugger.com
find
jobs and volunteer opportunities with socially responsible organizations at
http://www.idealist.org
Reduce
paperwork by invoicing, & paying employees & bills electronically
(TRAINING
SYSTEMS, INC.
now invoices exclusively by email
and is close to paying everyone
by credit card, PayPal, or automatic debit from checking account)
Encourage
employees to use public transportation
Use
ceiling fans to reduce air-conditioning costs
Reduce
your hot water heater temperature by 2 degrees and insulate the tank
Use
energy-saving light bulbs
B.I.G. ON BOOKS is an organization that promotes literacy in underprivileged countries, primarily Africa, Eastern Europe, and Southeast Asia. You can donate books through most Rotary Clubs. B.I.G. also accepts cash donations. Send email to Steve Frantzich at frantzic@usna.edu for more information.
Kicking World Hunger is the biggest soccer juggle-a-thon in the world (uh, that we know of), much like a walk-a-thon, but more fun! Participants sign up to juggle a soccer ball thousands of times while raising money to provide hope for children and communities that desperately need it. http://www.firstgiving.com/kickingworldhunger
Charity Navigator (http://charitynavigator.org) is an in-depth, searchable guide to more than 5,000 charities worldwide that aims to encourage "intelligent giving". They rate charities based on their total expenses, revenues, and organizational capacity. If you want to give, but the recent slew of charity scandals has you feeling skeptical about where your money would go.
Take Pride T-Shirts (http://www.takepride.com) was founded by a group of friends who all share the belief that the more difficult the mission facing our military, the more deserving they are of our thanks and support. Each unique shirt design provides a glimpse into the life of a different US Service member who served in Iraq or Afghanistan and is hand silk-screened. The message of the shirts isn’t political, it's about acknowledging, celebrating, and taking pride in the spirit of young Americans who despite facing an extremely difficult job and unpleasant conditions, nonetheless strive to do their job well. Take Pride gives at least 20% of profits to charities and causes that assist combat veterans of Iraq and Afghanistan.
Set
a reminder to visit
http://www.thebreastcancersite.com
daily and click this button to help underprivileged women get mammograms.
volunteermatch.org helps you
find organizations in your area that spark your interest in volunteering.
momsrising.org fights for family-friendly programs and policies at
work.
mygooddeed.org honors the heroes and victims of 9/11, by giving ideas
for good deeds to perform.
kiva.org helps entrepreneurs by connecting them with backers for
short term loans
guidestar.org and charitablechoices.org both make sure the
organizations you’re supporting are legit and give the bulk of their money
to their mission
Global Volunteers
(http://www.globalvolunteers.org)
You can:
select
by type of work project
select
by country and date
select
by service program conditions
select
by cost
RECYCLING
Recycle yogurt containers and old toothbrushes!
Recycline’ Preserve partnered with Stonyfield Farm and is recycling
yogurt containers into toothbrush handles. Old toothbrushes are used to make
plastic lumber for picnic tables. Go to
http://www.recycline.com
for details.
Responsibly Dispose of Your Old Electronics
Donate
Old Cell Phones
911 Cell Phone Bank provide free emergency cell phones to needful people
through partnerships with law enforcement organizations,
http://www.911CellPhoneBank.com
Recycle
PCs, cell phones, printers, CDs diskettes, etc., with GreenDisk. For
$29.95, they send a 70-pound-capacity box. When it’s full, you download
postage from their website and ship it back. Your “junk” then goes to
workshops for the disabled and are refurbished.
http://www.greendisk.comm
Donate
PCs to National Cristina Foundation,
http://www.cristina.org;
Goodwill,
www.goodwill.org,
Salvation Army,
www.satruck.com/MakeDonation.asp.
Recycle
PCs and other computer products at Hewlett Packard and Dell. See their
websites for details.
Several
other places to recycle old PCs:
www.plugintoscycling.org,
www.earth911.org,
www.eiae.org.
Find
local Electronics recyclers at
http://www.earth911.org
and
http://www.ebay.com/rethink
CONTESTS
SHRM Foundation scholarships: application deadline July 15, 2008, for more information, visit www.shrm.org/foundation
US Chamber’s 2008 Small Business of the Year Award: for info or to apply, go to http://www.uschambersummit.com
ASAE’s 2008 Associations Advance America Awards: apply at http://www.asaecenter.org/AAAawards
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**ARTICLE REPRINTS FOR RECRUIT, INSPIRE & RETAIN
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RECRUIT, INSPIRE & RETAIN contains links to websites operated by
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TRAINING SYSTEMS, INC.
These links are for your convenience and we assume no responsibility
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RECRUIT, INSPIRE & RETAIN
TRAINING
SYSTEMS, INC., published 12 times/year. Editor: Carolyn B. Thompson, Data Entry: Patti
Lowczyk (Lowczyk Secretarial), HTML: Debbie Daw (http://www.helpquestdomains.com).
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