A FREE eZINE FROM TRAINING SYSTEMS, INC.
RECRUIT, INSPIRE & RETAIN November, 2000
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COOL INFO CONTAINED IN THIS ISSUE: Cool
Recruiting Tips * Who’s Wearing Fun Meters? * It’s a Small World *
Ideas to Inspire-Do Employees Want Gifts? * Is the Bible for Managing
People? * Your Company’s Good - Want to Make it Better? * Cool Calls *
Set Up Web-Based Training Pilots * Success Story - Highly Interactive
Self-Study * Why Employees Leave/Why They Stay * Places to Go, Things to
WWW.TRAININGSYS.COM OPEN HOUSE! Everyday is an Open House at our web site. Get immediate access to great recruiting, inspiring, training & retaining tips, ideas & resources where you can: * Download articles for your employee newsletter! * Take a fun test each month to improve your skills! * Purchase resources to help you be the best — a new resource featured each month! * Get new tips each month on Recruiting, Inspiring, Training, & Retaining great employees! * Click on links to great managing and training resources! * Purchase our famous inspirational quote posters! * Get answers to your employee recruiting, inspiring, retaining, & training questions from our experts!
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COOL RECRUITMENT TIPS The Survey Says... 74 percent of small and mid-size business owners say they are finding it difficult to find new employees.
How are YOU coping with Employee Shortage? 82% say they are using existing staff 55% say they are extending work hours 18% say they are turning away work/customers 44% say they are using temps
Why employees are needed: 65% say increases in business are causing the interest in hiring new employees 33% say greater than average turnover
The outcome: 44% are delaying expansion of their services 25% are delaying product production
survey sponsored by George S. May International Co.
And the U.S. Department of Labor estimates: 20 million new jobs will be added to the U.S. workforce by 2008. 2.6 million jobs will be added in the healthcare industry 1.7 million job will be added to the information technology and computer sector 70% of the 30 fastest-growing jobs will require an education beyond high school level 40% of all new jobs will require at least an associates degree
Reprinted from Workforce Economics.
Get more tips on recruiting great employees by clicking http://www.trainingsys.com and then clicking on Monthly Tips to Recruit.
WHO’S WEARING FUN METERS?
*A trainer called asking how to buy more Fun Meter buttons like the one he’d gotten at the ISPI conference and was excited to hear it could have his own company name on it!
You, your employees, and your customers could be having FUN wearing Fun Meters - send e-mail to TSI@trainingsys.com and we’ll send you ordering information. Also see a photo of a Fun Meter on our web site http://www.trainingsys.com.
Have a recruitment, inspiration, training, or
retention idea or question? Send e-mail to:
and we’ll post your idea or question (and the answer) in Answers &
Ideas on Recruiting, Inspiring, Training, & Retaining Great
QUOTES FROM OUR POSTERS!
It’s A Small World!
“If we could shrink the earth’s population to a village of precisely 100 people, with all the existing human ratios remaining the same, it would look something like the following:
57 Asians 21 Europeans 14 from the Western Hemisphere, both north and south 8 Africans
52 would be female 48 would be male
70 would be non-white 30 would be white
70 would be non-Christian 30 would be Christian
89 would be heterosexual 11 would be homosexual
6 people would possess 59% of the entire world’s wealth and all 6 would be from the United States
80 would live in substandard housing
70 would be unable to read
50 would suffer from malnutrition
1 would be near death; 1 would be near birth
1 (yes, only 1) would have a college education
1 would own a computer
When one considers our world from such a compressed perspective, the need for both acceptance, understanding and education becomes glaringly apparent.”
BUY PACKS of inspirational posters at
do a Product Search for POSTERS, then look for Training Room Posters
IDEAS TO INSPIRE
Survey: Employees Want Holiday Gifts From Bosses A random survey of 680 workers around the nation conducted for Lands’ End by Market Facts TeleNation found:
66% want a gift from their employer 31% expect the gift to be worth more than $45 76% prefer a gift certificate instead of merchandise 68% want the present to be a surprise
That finding was unexpected, said Lands’ End spokesperson, Anna Schryver. “It shows that they want to be treated at holiday time like they are at home. They want employers to make it special.”
In a ranking of 1 to 5, employees would most like to receive cash, the poll found. But their second choice is clothing with the company logo, followed by food, work-related items and trinkets.
Try these: *Landsend.com (logo clothing) *Bravogifts.com (food, trinkets) *Trainingsys.com (personal/work improvement books and tapes
Get more tips on inspiring your employees by clicking http://www.trainingsys.com and clicking on INSPIRE tips button.
IS THE BIBLE FOR MANAGING PEOPLE?
If you missed responding in a previous issue and want to be part of the upcoming book on managing staff using the Bible as your guide give your ideas at http://trainingsys.com/booksurvey.htm
YOUR COMPANY’S GOOD - WANT TO MAKE IT BETTER? Resources to Help You Recruit, Inspire & Retain Employees
Creating Highly Interactive Training Quickly & Effectively, by Carolyn B. Thompson A great new book that gives you the step-by-step process for putting together group and self-study training with all the methods you need! Full of examples illustrating how each piece should look, and photos of actual training. Call 800-469-3560 or visit http://www.trainingsys.com to order.
http://www.Ugive.com enables companies to quickly create and send their own customized catalogues for customer or employee incentive or gift programs.
Smart Moves by Carla Hannaford, PhD. Have you wanted to use music, movement, games, role-play, and simulations in your training, but needed the research to back it up? In this book, get all the research-based activities, cross-laterals, and brain-gym movements, PLUS the science that supports them. Discover the impact of water, nutrition, stress, drugs, and emotions on the brain and learning. Available at http://www.thebrainstore.com
On-line Employee Scheduling Rising in Popularity schedule5ource, (http://www.schedule5ource.com), an online employee scheduling application, allows organizations to create, edit, and view weekly employee schedules on the Internet. Many universities, health care organizations, government agencies, and entertainment facilities use scheduleSource.
Go to http://www.trainingsys.com, TRAINING SYSTEMS LINKS for links to hundreds of great tools!
The representative of a training Professional association for which Carolyn B. Thompson, President of TRAINING SYSTEMS, INC., helped instructional design students understand customized training companies, said, “I just wanted to thank you again for participating on the panel. You really did a great job, as always, on illustrating quality products and procedures of the ID process. On the drive home, my friend Kathy said she’d have the most confidence in your company’s product based on the approach that you illustrated. I would have to agree. Thank you again.” Mary
NEED SPECIFIC INFORMATION FROM A PAST ISSUE? You can CHECK ARCHIVES by keyword at our web site, http://www.trainingsys.com/rir/search.html
TRAIN SO THEY’LL LEARN
While helping a client prepare to roll out the pilot of a new piece of software & the accompanying web-based training, we found this super helpful checklist:
Learner Acquisition * Recruit the learners * Contact managers in field offices * Confirm that the selected learners are appropriate
Learner Skill Level * Confirm that learners have adequate computer skills * Verify that learners have prerequisite knowledge of the training topic. * Validate that learners have adequate browser and Internet skills
Hardware * Document whether computer platforms (PC, Mac, UNIX) will support the WBT software * Confirm that learners have modems and/or network connections * Verify that technical requirements (color monitor, resolutions, audio) are met
Software * Specify and verify that learners have correct version of browser * Test for necessary downloaded plug-ins
Network Connection * Verify that learners can connect to the network * Document learners’ connection speed, and set performance expectations * Assess connection reliability
Dates * Check the calendar to avoid end-of-quarter rush and holidays * Avoid dates that conflict with international and religious holidays, if the pilot is evaluating synchronous WBT tools
Get more tips on training great employees by clicking http://www.trainingsys.com and then clicking the TRAIN tips button.
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The Illinois Department of Human Services (DHS), Community Operations Division, asked Training Systems to help them create a highly interactive self-study manual with a video about the organization’s services, how to use the computer and other systems, how their job fits with others, and more! In our regular follow up conversation, Judy Zaleski of DHS said, “They’re (the employees) really enjoying using the manual - it’s definitely successful!”
RETAIN THE BEST
Why People Leave and Why People Stay
A Joan Lloyd & Associates survey in August, 2000, confirms that managers have the greatest impact on holding on to good employees within the organization.
Which one of the following best describes the deciding factor in your decision to leave your last job? 36% Bad manager(s) 17% No advancement opportunity 11% Someone just made me an offer I couldn’t refuse 7% Overworked 6% Under-worked/not challenged 5% Not enough pay/benefits 4% Nasty co-worker(s) 4% Didn’t like the work 9% Other
What is your manager’s greatest strength? 26% Is supportive of the work/life balance needs of employees 17% Asks for input, listens to others’ suggestions and ideas 17% Is a good mentor and coach/helps employees grow 11% Communicates expectations clearly/provides timely feedback 8% Holds each employee accountable for his/her responsibilities 7% Recognizes and rewards employee contributions 6% Is decisive/sets goals/prioritizes well 2% Is fun to work for/with 6% Other
Get more tips on retaining great employees by clicking http://www.trainingsys.com and clicking the RETAIN tips button.
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PLACES TO GO, THINGS TO DO
December 11-15, 2000 Financial Analysis for Nonfinancial Managers, The University of Chicago Graduate School of Business, http://gsb.uchicago.edu/execed
January 3-6, 2001 Learning Brain Expo 2001: Amazing 3-Day Brain/Mind Learning Conference, San Diego, CA, http://www.brainexpo.com
January 21-23, 2001 Meeting Professionals International (MPI) Conference, Earnest N. Morial Convention Center, New Orleans, LA, http://www.mpiweb.org
February 1, 2001 Get your New Year going right with Inspire Your Employees to Excellence Day! Use this day to begin making your organization so attractive to your employees that they’ll never want to leave! Call TRAINING SYSTEMS, INC. at 800-469-3560 for more information on how to celebrate Inspire Your Employees to Excellence Day.
February 4-8, 2001 Online Corporate University Week 2001, The Westin Innisbrook Resort, Palm Harbor, FL, 800-882-8684 or http://www.cuweek.com
February 12-15, 2001 Christian Management Association’s CMA Orlando 2001 at The Rosen Centre Hotel, Orlando, FL. Carolyn B. Thompson, President of TRAINING SYSTEMS, INC. & Gary Shoup, Director of Training & Development, Hines Horticulture, Inc., will be facilitating a session on Employee Motivation: Inspiring Others Jesus’ Way. Call 800-727-4CMA or visit http://www.CMAonline.org
February 21-23 & March 5-7, 2001 Training & Presentations Conference & Expo, Georgia World Congress Center, Atlanta, GA, 888-204-1993 or http://www.presentations.com
Copyright 2000 TRAINING SYSTEMS, INC. All rights reserved.
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**We’ll be back next month with more great tips, ideas, success stories, and information to help you recruit, inspire, train, & retain great employees!
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